Question 1

Do you ship outside of the US?

Accepted Answer

Yes, we are able to ship internationally via US based ports. At the moment we’re only working with US based sellers but you can buy through Eze no matter where you are in the world.

Question 2

What is Eze?

Accepted Answer

Eze is a marketplace for mobile devices in wholesale quantities. We allow traders to buy & sell with real-time market data.

Question 3

What is a Bid and how do I buy on Eze?

Accepted Answer

${color}[#000000](**There are two ways to buy on Eze: **)

1) Placing a bid: for any device you want and what you're willing to pay 2) Buying Now: for any device that is currently available for sale

A Bid signals your intent to buy - it is your financial offer for an item on Eze. By default, bids are not placed in order from highest to lowest on an item’s product page. Rather, we display devices by order of their release date. You can select the number of days until a bid expires: 1, 3, 7, 14, 30, or 60. We’ll send an email when your Bid is about to expire so you can renew it or let it go. You can also cancel or update your bid anytime before an Ask meets it.

**Placing a Bid ** If you've placed the highest bid, any seller who places an Ask that matches yours will automatically sell to you. If someone places a higher bid than you, we'll let you know right away. Keep in mind, if an ask matches their price (the new highest) bid, they’ll get the device(s). But your bid is still active and could be accepted if it becomes the highest bid again.

Buy Now If you don’t want to wait, simply select “Buy Now” on the product page to purchase the item immediately at the lowest Ask. You can pay using all major debit/credit cards via PayPal and wire payments for all US banks. We charge a 3% fee for all PayPal payments. All matched requests must be paid within 48 hours of being matched or

Question 4

Who pays for shipping?

Accepted Answer

The buyer always handles shipping costs.

Question 5

How does shipping on Eze work?

Accepted Answer

Our team works hard leveraging our network to give you access to the best shipping discounts. Upon purchasing, the buyer will always cover shipping costs. A shipping label is generated for the vendor to ship their devices once the customer has paid.

Please Note The delivery standard on the Eze is about 2 business days after validation of the order barring any issues while in transit. Please keep in mind that this is always subject to change depending on the seller.

Also keep in mind that every seller has a different cutoff time for orders shipping the day the orders were placed. It's not a guarantee that an order will ship the same day it is placed. During the holiday season, the influx of orders and severe weather conditions can delay the delivery of your order. Happy Trading!

Question 6

What is a reseller’s certificate and why do I need it?

Accepted Answer

A resellers certificate exempts buyers from paying sales tax on their purchases. We never collect sales tax on behalf of our sellers, and only sell to buyers who have state issued resellers certificates. Users in any state that has a sales tax must submit a resellers certificate to be approved on Eze. This may also be called a Sellers Permit, Sales Tax License, Sales and Use Tax Permit, Certificate of Authority or a similar name for your state. If you live in Alaska, Delaware, Montana, New Hampshire or Oregon, this is not required as part of your application.

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