Articles on: Buy & Sell Agreements

Buy & Sell Agreements


By listing an item for sale (each posting, a “New Ask”), you are making a binding offer to sell that specific item to a buyer who purchases the item for the Ask price you have specified and to ship the item in accordance with our FAQ as updated from time to time. When a buyer accepts your offer by purchasing your item through our Services, you are contractually and legally bound to deliver your device(s) for the specified price(s). SELLERS MUST SHIP items via the shipping carrier designated by Eze within 48 hours of payment and must obtain a receipt from the shipping carrier to verify shipment of item. You are obligated to monitor your inventory and ensure all listings are accurate. As a seller, you are required to ensure that the item you are listing exactly matches the image on the New Ask page and meet all of our seller requirements:

R2 Certified
Located in the US
IMEIs must be guaranteed clean
Minimum of 30 day warranty on devices sold
Only unlocked devices may be sold for the time being
All IMEIs sold on the platform must be shared with Eze Technologies to ensure that devices are unlocked and for returns to be carried out properly

Eze has no obligation to return items that do not conform to the description (including, without limitation, meeting our Grading Standards, or are counterfeit (in which case, Eze may turn those items over to the proper authorities) at your cost. Eze will pay you within thirty (30) days after the sale is complete, which occurs when the buyer receives the item. To get paid more quickly, ship your items immediately after your Ask is matched by a buyer. To see the fees applicable to sales transactions, please refer to the New Ask window where your Ask price is entered. You will also receive fee information via email notification when an Ask goes live, is updated, or a sale occurs.


As a buyer, you are obligated to pay for any items you Bid on when your Bid matches a seller’s Ask. When you place a bid, you are committing to purchase the item as soon as your bid matches a seller’s ask price and you acknowledge that payment of the ask price will be taken from your payment method. To be an eligible buyer you must have a billing address and shipping address within the United States. If your address is outside the United States, then you will be responsible for picking up your package and for paying all customs, duties, taxes and any other related fees in addition to the international shipping charges; you will be solely responsible for compliance with all customs requirements on import; and, when placing your order, you authorize us to appoint an agent to file the customs declarations on your behalf. You might be required to pay certain fees as described when placing your Buy Order, as updated from time to time. If there is a problem with an item you received, you can file an RMA claim within 30 days of receiving your devices.

Updated on: 13/12/2022

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