Articles on: Warranty & Returns

What do I do if I have a problem with my order?

We want to make sure buyers get what they purchase, so please let us know if a product does not match what was promised in a listing. Buyers have two days after delivery to file a complaint before a transaction is closed and the funds are released to the vendor. After a transaction has been closed you have 30 days to request a return. After the dispute is submitted a member of our Eze Buyer Protection team will contact you and help resolve your claim.

Updated on: 08/09/2020

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