Eze Help Desk
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How To Buy on Eze
What is Eze?
Eze is a marketplace for mobile devices in wholesale quantities. We allow traders to buy & sell with real-time market data.
What is a Bid and how do I buy on Eze?
Placing a bid: for any device you want and what you're willing to pay Buying Now: for any device that is currently available for sale A Bid signals your intent to buy - it is your financial offer for an item on Eze. By default, bids are not placed in order from highest to lowest on an item’s product page. Rather, we display devices by order of their release date. You can select the number of days until a bid expires: 1, 3, 7, 14,
I’m an individual, how do I buy a product?
Eze is a marketplace for wholesale quantities. We do not sell to individuals.
Do you charge sales tax?
No, we do not charge sales tax.
Do I have to pay a membership fee to use Eze?
No, there is no membership fee to join and trade on Eze.
I signed up, what’s next?
You can begin posting Bids/Buy Requests if you are a buyer or buy and Asks/Sell requests once you've have been approved as a seller.
Where do you ship from?
We ship from our fulfillment centers in San Francisco, California and Walnut, CA.
Do you ship internationally?
Yes, we ship internationally. If you have any questions about how we would deliver to you please contact us via customer support.
Do you take debit/credit cards?
Yes, we accept both debit and credit cards, however processing fees will be added to purchases made with the payment methods.
What types of products are on Eze?
Currently the platform is only offering iPhones, however in the future more products will be added.
I placed an order, how can I track it?
Once an order is shipped we will provide you with tracking information via email and accessible in your portal. I you don't receive this information, please feel free to contact us and we can provide that for you.
Do products purchased through Eze come with warranty?
All devices come with a 30-day warranty.