Eze Help Desk
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How To Buy on Eze
What is a Bid and how do I buy on Eze?
Place a bid: select any electronic device you want and insert the price you're willing to pay Buying Now: for any device that is currently available for sale you can instantly add it to your cart & checkout A Bid signals your intent to buy - it is your financial offer for an item on Eze. By default, bids are not placed in order from highest to lowest on an item’s product page. Rather, we display devices by order of their release d
What is Eze?
Eze, pronounced EE-ZEE, is the world’s first fully automated marketplace for trading smartphones and electronics in wholesale quantities. Our team at Eze has created a secure and transparent platform connecting electronics wholesalers and traders around the globe.
I’m an individual, how do I buy a product?
Eze is a marketplace for wholesale quantities. We do not sell to individuals.
I signed up, what’s next?
You can begin posting Bids/Buy Requests. To Sellers: Congrats! You’ve been approved. You may begin posting Asks/Sell Requests.
Where do you ship from?
We ship from our fulfillment centers in San Francisco, California and Walnut, CA.
Do you ship internationally?
Yes, we ship internationally. If you have any questions about how we would deliver to you then please contact us via customer support.
Do you take debit/credit cards?
Eze accepts Wire Payments, Paypal, and Visa, MasterCard, Discover, and American Express payments. Eze does not accept payments via ACH bank transfer, check, or cash. Please note: In the case of a wire transfer, your order will only be triggered from the moment Eze receives and confirms your payment. Consequently, an order confirmation email will be sent to you so that you can check your order number, which should be kept.
Do I have to pay a membership fee to use Eze?
No, there is no membership fee to join and trade on Eze.
Do you charge sales tax?
No, we do not charge sales tax.
Do products purchased through Eze come with warranty?
Yes, all devices come with a standard 30-day warranty.
What types of products are on Eze?
Currently the platform supports many electronics, ranging from iPhones, to Samsung devices, Tablets, Apple Watches, Graphic Cards, Audio & Video Equipment and much more. Our product catalog is always expanding. If you don't see the device you're looking for, you can always submit a Product Request by clicking here.
I placed an order, how can I track it?
Once an order is shipped we will provide you with tracking information via email and accessible in your portal. If you don't receive this information, please feel free to contact us and we can provide that for you.