Eze Help Desk
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How We Handle Payments on Eze
Do you offer payment terms?
No, we do not offer any payment terms. All orders must be paid in full at the time of purchase or within 30 minutes of matching with a compatible request.
How do I pay for my order?
You can pay for all orders through a wire transfer or using a debit/credit card via PayPal but a 3% service fee is charged.. All matched requests must be paid within 48 hours of being matched or your cart will be emptied. If you are unfamiliar with sending a wire, you can do it easily from your bank (usually for a small fee that varies by bank). Many banks allow you to send wires via their website. Ask your bank for details. Wire transfer confirmation may take up to 24 hours. Please make sure yo
What methods of payment are used on Eze?
Eze accepts Visa, MasterCard, Discover, and American Express, and PayPal. Eze does not accept payments via ACH bank transfer, check, or cash. Please note: In the case of a wire transfer, your order will only be triggered from the moment Eze receives and confirms your payment. Consequently, an order confirmation email will be sent to you so that you can check your order number, which should be kept.
How can I cancel an order I've paid for?
You can cancel your order by navigating to the Buying page. You can cancel an order and request a refund up to 30 days after the purchase date.