Eze Help Desk
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How to Sell on Eze
Do I receive customer information?
No, all customer information if private. Eze acts as the customer on all orders. All orders will be received by Eze and then sent to the customer.
What is a reseller’s certificate and why do I need it?
A resellers certificate exempts buyers from paying sales tax on their purchases. We never collect sales tax on behalf of our sellers, and only sell to buyers who have state issued resellers certificates. Users in any state that has a sales tax must submit a resellers certificate to be approved on Eze. This may also be called a Sellers Permit, Sales Tax License, Sales and Use Tax Permit, Certificate of Authority or a similar name for your state. If you live in Alaska, Delaware, Montana, New Hamps
I shipped my order, how can I track it?
Once an order is shipped we will provide you with the tracking number. You’ll be able to track your devices by navigating to your Orders page. Once we’ve sent your package to your buyer though, we’ll only update you with the status of your package.
How can I become a seller on Eze?
First you’ll need to fill out our 60 second seller’s application. Once approved, you can begin posting inventory to sell and selecting Open Bids to fulfill. You can apply as a seller here.
How do I get paid?
We pay all vendors via bank wire transfer.
Am I required to offer warranty?
Yes, all devices from verified sellers must come with a 30-day warranty. You can view our warranty policies here.
Do I have to hold stock?
Yes, you can only post stock you physically have in your inventory.
Can I apply to be a seller if I am located outside of the United States?
No, at the moment we’re only working with US based sellers. But if you’re located outside of the US you can buy through Eze here.
What types of products can I sell on Eze?
Currently we only allow iPhones to be traded. If you have any devices you’d love to sell through us, please fill our 30 second request form here!
What condition of devices can I sell on Eze?
You can view the grading criteria of all devices traded on Eze on our grading page or by clicking here.